Shipping & Delivery

At Droxle (https://droxle.com), we aim to deliver your sterling silver rings and jewelry quickly, safely, and reliably.

1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped on weekends or holidays.

2. Shipping Time
Droxle is based in Chicago, USA. All orders are processed and shipped from the United States for fast and reliable delivery.

• United States: 3–7 business days

• International: 7–15 business days (may vary by country and customs)

Please note that delivery times are estimates and may vary due to carrier delays or high demand.

3. Shipping Methods
We use trusted shipping carriers to ensure safe and reliable delivery of your jewelry orders.

4. Tracking Information
Once your order is shipped, you will receive a tracking number via email so you can follow your package status at any time.

5. Shipping Costs
Shipping fees (if applicable) will be calculated at checkout. We may offer free shipping promotions on selected items or orders.

6. Customs & Duties
For international orders, customers are responsible for any customs fees, taxes, or import duties required by their country.

7. Lost or Delayed Packages
If your package is delayed or appears lost, please contact us. We will work with the carrier to resolve the issue as quickly as possible.

8. Incorrect Address
Please ensure your shipping address is correct at checkout. Droxle is not responsible for orders shipped to incorrect addresses provided by the customer.

9. Need Help?
If you have any questions about shipping or delivery, please contact our support team through the Droxle website.

Thank you for shopping with Droxle — we appreciate your trust in our sterling silver jewelry.